Cancellation/No Show Policy If you need to cancel or reschedule an appointment, we respectfully require that you provide at least 48/24 hours notice from the appointment scheduled. A cancellation or request to reschedule made less than 48/24 hours in advance will invoke a cancellation fee.
HAIR, WAXING, TEETH WHITENING, MAKEUP, & SKINCARE: There will be a charge of 50% of the value for the booked service if cancelled or rescheduled in less than 24 hours in advance. No Shows will be charged 100% of the value of the booked service.
BOTOX, DERMAL FILLER, & KYBELLA: These services must be rescheduled or cancelled 48 hours in advance. Botox: There will be a charge of $150 for appointments no showed, cancelled, or rescheduled less than 48 hours in advance. Dermal Filler: There will be a charge of $200 for appointments no showed, cancelled, or rescheduled less than 48 hours in advance.
NAILS: There will be a 100% charge of the value for the booked service if no showed, cancelled, or rescheduled in less than 24 hours in advance.
Glam Party, Wedding Party Glam, Off Site Services: See contract.
Service Policy Our promise is that each and every client who walks into our salon & spa will walk out feeling their best and in love with their results. If for any reason you are not satisfied, we promise to do everything in our power to change that.
Return/Exchange Policy We want you to love the product you purchase for home use. If you are not completely satisfied with your purchase you may return the slightly used item within 14 days for a full refund or exchange credit.
All tools such as blowdryers, hot tools, etc are non-returnable